This Privacy Policy explains how Top Casino Net Events Ltd. collects, uses, shares and protects personal information when you explore our website, enquire about an event or attend our Edmonton venue.
Top Casino Net Events Ltd. operates a reservation-only, offline entertainment venue at 10750 124 St, Edmonton, Alberta. We are accountable for personal information under applicable Canadian and Alberta privacy law.
This policy covers topcassinonet.com, reservation enquiries, venue tours, contracts, event delivery, guest communications and ordinary business relationships. Our poker and roulette activities are in-person entertainment only; we do not offer online gaming or real-money wagering.
We designate an internal privacy contact to oversee compliance, respond to requests and review service providers. This policy does not govern independent websites linked from our pages; their operators publish their own privacy terms.
View venue contact detailsWe collect information directly from you, automatically through the website and, where appropriate, from the person organizing your event. You may decline optional details, although some information is necessary to quote or deliver a reservation.
This may include your name, email, telephone number, event date, guest count, company, billing details, package preferences, messages, signed agreements, accessibility or dietary requests, and correspondence with our team. Please provide sensitive details only when necessary for safe, inclusive service.
Our systems may receive IP address, browser and device type, referring page, pages viewed, approximate region, timestamps, error logs and cookie identifiers. Our Cookie Policy explains the technologies used and available controls.
For confirmed events, we may process attendee lists, check-in status, incident notes and authorized event photography. Organizers must have authority to share guest details and should direct guests to this policy.
We use personal information only for purposes a reasonable person would consider appropriate, with consent or another basis permitted by law. We do not sell personal information or use it to facilitate online gambling.
We send transactional messages about your enquiry or booking. With consent where required, we may send offers or event news; each marketing email will provide an unsubscribe method.
We may analyze aggregated or de-identified trends to improve our website, game experiences and client service.
Access is limited to personnel and suppliers who need information for an authorized purpose. We require service providers to handle information consistently with contractual duties and applicable law.
We may disclose necessary information to website hosting, email, form processing, payment, accounting, legal, security, insurance or event-support providers. A caterer, photographer or accessibility supplier receives only the details needed for the service you requested.
Some providers may store or access information outside Alberta or Canada. In that case, information may be subject to the laws and lawful-access processes of the destination jurisdiction.
We do not disclose a full booking record when a limited instruction will do.
Information may be disclosed when required by law, court order or a lawful authority; to protect people, rights or property; to investigate fraud or security issues; or as part of a proposed financing, merger, sale or reorganization, subject to appropriate confidentiality safeguards.
No system can guarantee absolute security. We use administrative, technical and physical measures proportionate to the sensitivity, amount and format of information and review those measures as our operations evolve.
We retain enquiry records for as long as needed to respond and manage follow-up; booking, contract and transaction records for legal, tax, insurance and dispute-resolution periods; and consent records while needed to demonstrate your choices. When information is no longer required, we delete, destroy or de-identify it.
Measures may include role-based access, staff confidentiality, secure service providers, system updates, backups, controlled paper files and secure disposal. If a breach creates a real risk of significant harm, we will investigate and provide notices required by applicable law.
Subject to legal exceptions, you may ask what personal information we hold, request access or correction, withdraw consent for future optional uses, or raise a concern about our practices.
Email topcassinonet@gmail.com with “Privacy Request” in the subject line and enough detail to identify the relevant interaction. We may verify your identity before responding. We will answer within the period required by law or explain any permitted extension, refusal or fee.
You may unsubscribe from marketing, adjust browser cookie controls or withdraw consent for an optional future use, subject to reasonable notice and legal or contractual restrictions. Withdrawal does not invalidate earlier lawful processing and may limit a service that depends on the information.
If we do not resolve a concern, you may contact the Office of the Privacy Commissioner of Canada or another regulator with jurisdiction.
Privacy should remain understandable as our services change. The effective date above identifies the current version, and material changes will be highlighted on this page or communicated directly when appropriate.
Our website and booking services are directed to adults organizing events, not children. We do not knowingly collect personal information online from children under 13. A parent, guardian or authorized organizer should provide only information necessary for a minor guest’s attendance or accommodation.
10750 124 St, Edmonton, AB T5M 0H1
+1 780 452 3394
topcassinonet@gmail.com
Revisions apply from the posted effective date unless stated otherwise. Continued website use after an update means the revised policy governs later interactions, but we will seek fresh consent where the law requires it.
Read our Terms of Use, review the Cookie Policy, or contact our event and privacy team.